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The Tarion Warranty Corporation has announced the finalists for the 2014 Tarion Awards of Excellence, the only awards in Ontario that recognize new home builders based solely on their customer service delivery. Finalists were selected based on the results of a comprehensive survey sent to almost 46,800 Ontario homeowners who took possession of a new home between October 1, 2012 and September 30, 2013.
Over 6,400 survey responses were received, representing 14% of consumers who bought a new home in Ontario during that one-year period. Survey questions focused on homeowners’ satisfaction with their builder, covering every stage in the homeowner-builder relationship from the signing of the Agreement of Purchase and Sale, through construction and the pre-delivery period, to after-sales service.
“Attention to detail has become essential in today’s competitive home building industry and this extends past the construction phase into a superior experience after taking possession of a new home,” said Tarion President and CEO Howard Bogach. “The 2014 Tarion Awards of Excellence finalists have been recognized by their home buyers for providing first-in-class after-sales service, which is what truly resonates with homeowners for years after the sale is complete.”
The award recipients will be announced at a luncheon in Toronto on Wednesday, April 16, 2014, but the nominees have already been announced. The nominated new home builders, listed below, are competing in four award categories: small, medium, large volume and high-rise. To qualify for the Awards, a builder must have at least five new home possessions during the survey timeframe and a specified number of completed questionnaires must have been received.
High-rise builder category (More than 100 high-rise possessions per year)
The Daniels Corporation, Toronto
Domicile, Ottawa
The Tricar Group, London
Tridel, Toronto
One Sherway T4 Inc., Toronto (A joint venture between Menkes and Great Gulf Homes)
Large volume builder category (More than 100 possessions per year)
Fusion Homes, Guelph
Devonleigh Homes Inc., Orangeville
Great Gulf Homes, Toronto
Monarch Corporation, Toronto
Pidel Homes, Guelph
Medium volume builder category (21-100 possessions per year)
Geertsma Homes, Belleville
Grey Forest Homes, St. Catherines
Hayhoe Homes, St. Thomas
Klemencic Homes, Trenton
Wrighthaven Homes Limited, Elora
Small volume builder category (5-20 possessions per year)
Castell Homes, London
Castlemount Homes, Gormley
Dwyer Homes, Strathroy
Larry Otten Contracting, Stratford
S.L. Witty Construction, Barrie
Van EI, Mount Pleasant
We will return next month for a look at the winning builders.
